‘No Language Barrier Instrument’, or NOLBI, is an advanced and powerful translation software. It lets users seamlessly communicate with local service providers – by recording and translating messages on a near-real-time basis.
Task
Apart from a dedicated iPad translation application, the NOLBI framework also includes an interactive voice response system (IVR system) powered by SIP trunking, and an integrated voice telephony terminal for callback requests. Work on each of the three tools started simultaneously - with a lot of brainstorming and deliberations thrown into the mix.