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Event Technology

Self-service kiosks that print in seconds

Desktop kiosk software for scan-and-print check-in. Attendees scan a QR or search their name, confirm details and walk away with a badge, while staff handle the exceptions.

  • Scan, search or walk-up
  • Local printing, works offline
  • Tested hardware checklist
Who this is for

When desks cannot scale and queues cost sponsors

Staffed desks are limited by how many people you can brief the night before. Kiosks scale with floor space and take the simple 80% of check-ins off the desks entirely.

Exhibitions with a morning spike

Thousands of pre-registered visitors arriving at opening. Rows of kiosks keep the hall entrance moving.

Conferences with a small events team

Three staff, eight hundred delegates. Kiosks handle the standard check-ins so the team deals with speakers and VIPs.

Multi-day and multi-entrance venues

Kiosks at every entrance share one check-in list, so a badge printed at the north door is recognised at the south.

How a station works

Five components, one local loop

The kiosk app runs on a desktop computer and talks to a scanner and a badge printer over USB or the local network. The attendee list is cached on the machine, so scan, verify and print are a local loop that takes seconds.

The cloud API is outside that loop. The kiosk syncs check-ins when it is online and queues them when it is not. The internet connection affects the dashboard, not the queue.

Walk-up registration adds a short form in front of the same loop, with payment if the ticket type needs it. The check-in and badge printing page covers the shared verification and offline rules in detail.

Kiosk station: attendee QR and scanner feed the desktop kiosk app, which prints to a local badge printer, reads a local cache and syncs to the cloud API when online Kiosk app desktop · touchscreen scan · search · walk-up · print Attendee QRphone or printed ticket 2D scanner or cameraUSB presents reads QR Badge printerdirect thermal · USB or LAN prints Local cacheattendee list · queued check-ins verify, queue Cloud APIdashboard · other stations syncs when online Walk-up formoptional, with payment
Solid arrows are the local loop that decides queue speed. The dashed link to the cloud only affects reporting and other stations.
What we deliver

Kiosk software features

Scan or search

QR from the ticket email or app, or name and email search with fuzzy matching for the attendee who left the email at home.

Confirm and edit

Attendee confirms name and company, corrects a typo and the badge prints with the corrected record saved back.

Walk-up registration

Short form, selected ticket types, optional payment, instant badge. Restricted to the categories you choose.

Print rules

Template per ticket type, reprint limits, "see the desk" prompts for VIPs or unpaid orders, and session wristband or ticket printing.

Branding and attract loop

Event or sponsor branding on every screen, an attract loop between attendees and multilingual prompts.

Privacy and accessibility

Masked data, session clear-down, time-outs, large-text mode and a height and reach layout that works from a wheelchair.

The attendee journey

Twenty to thirty seconds, start to badge

  1. Approach

    Attract screen says "scan your ticket or tap to search". No instructions longer than one line.

  2. Scan or search

    QR read in under a second from a phone screen; search needs three characters of a surname.

  3. Confirm

    Name and company shown, edit if wrong, one large "print my badge" button.

  4. Print

    Badge prints at the station; the screen shows where to collect it and the lanyard point.

  5. Reset

    Session cleared, attract loop back on, check-in queued or synced. Next attendee.

Hardware checklist

What to buy or hire, and why

ItemWhat to look forWhy it matters
Kiosk computerDesktop or mini PC with two free USB ports and wired EthernetStable drivers, no battery, no sleep settings to fight
TouchscreenCapacitive, 21–24 inch, landscape, adjustable tiltReadable from standing height; resistive screens frustrate
Scanner2D barcode scanner that reads phone screens, presentation mode1D scanners cannot read QR; hand-held scanners get put down
Badge printerDirect thermal, 4-inch width, USB or Ethernet, with the stock you will useInk printers are slow and messy; test with the real stock
Badge stockThermal-compatible, pre-cut, pre-printed colour where neededWrong stock jams or fades; order 15% extra
Stand or enclosureCable management, printer shelf at hand height, lockableLoose cables get kicked; printers on the floor get ignored
NetworkWired or dedicated SSID, 4G or 5G backup routerHall Wi-Fi is shared with thousands of phones
PowerSurge-protected strip per station on a known circuitA tripped circuit should take out one station, not a row
SparesOne printer per four stations, cables, stock, a spare scannerSwapping takes two minutes if the spare is on site

We maintain a tested-hardware list per region and can validate the configuration your AV partner proposes.

Process

From floor plan to doors open

  1. Size

    Station count from registration volume and the arrival window, with a kiosk-to-desk split.

  2. Configure

    Kiosk modes, ticket-type rules, badge templates, branding and walk-up settings per event.

  3. Hardware

    Supply or validate hardware, image the machines, test printers with the real badge stock.

  4. Rehearse

    Dry run on the venue network, including a forced offline period and a printer swap.

  5. Run

    Remote or on-site engineer, station health on the dashboard, every check-in exported afterwards.

FAQ

Frequently asked questions

What hardware do we need for a self-service kiosk?

A desktop computer running the kiosk app, a touchscreen and a 2D barcode scanner or camera. Then a direct thermal badge printer, badge stock, a stand and reliable power. The checklist on this page lists what to look for in each. We can supply a tested configuration or validate the one your AV partner proposes.

Does the kiosk work without internet?

Yes. The attendee list is cached locally before doors open, check-ins are queued with idempotency keys and printing is local to the station. When the connection returns, the kiosk syncs and the dashboard catches up.

Can attendees register on the spot at the kiosk?

Yes, if you enable walk-up registration. The kiosk shows a short form, optionally takes payment, creates the attendee record and prints the badge. You can restrict walk-up to specific ticket types.

How is personal data protected on a shared screen?

The kiosk shows only what is needed to confirm identity, masks email addresses, clears the session after each badge and times out automatically. No attendee data is left on screen or in the browser history.

Can the kiosk be branded for our event or sponsor?

Yes. Welcome screen, colours, logo, attract loop and the thank-you screen are configurable per event, and a sponsor can be credited on the confirmation screen.

Ready to make AI work in production?

Tell us about your systems, your data and your constraints. We reply within one business day with a straight answer and a suggested next step.