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Industries

AI that fits your sector, not a generic demo

Thirteen industries, one honest question each: where does AI pay off first, what data and compliance constraints shape the design, and what have we already built that applies.

  • 13 sectors covered
  • Building software since 2006
  • 5 global offices, 18+ time zones
Industry by AI capability matrix: where knowledge, agents, document processing, prediction and security land first in each sector Knowledge Agents Documents Prediction Security Healthcare Fintech Retail & e-commerce Events & exhibitions Education Real estate Logistics Legal HR tech Manufacturing Media Travel & hospitality Public sector Strongest first use case Also applies early
Where each AI capability tends to land first, by sector. Knowledge means RAG and copilots; documents means extraction and classification.
Pick your sector

Where AI pays off first, industry by industry

Each page covers the concrete use cases, the data and compliance constraints that shape the design, a reference architecture for one flagship workflow and what we have already built that applies.

Healthcare

Clinical and administrative document load first: letters, referrals, discharge summaries and the questions staff ask about them.

Healthcare AI

Fintech

Onboarding and KYC document checks, then fraud and anomaly scoring with an auditable trail for every decision.

Fintech AI

Retail & e-commerce

Support agents that can actually act on orders and returns, then recommendations grounded in your catalogue.

Retail AI

Events & exhibitions

Our home turf: attendee matchmaking, session transcripts and support bots inside the event app, proven on Eventify.

Events AI

Education

Course-material tutors and admin copilots with safeguarding guardrails designed in, not bolted on.

Education AI

Real estate

Enquiry qualification and viewing booking agents, then lease and tenancy document extraction into the CRM.

Real estate AI

Logistics

Shipping paperwork extraction into the TMS, then delay and exception prediction for the operations desk.

Logistics AI

Legal

Contract review and matter research with privilege boundaries enforced at the index, not in the prompt.

Legal AI

HR tech

CV screening against structured criteria, policy Q&A and onboarding assistants, informed by our own ZekoHR platform.

HR tech AI

Manufacturing

Anomaly detection on machine data first, then a maintenance copilot that reads manuals and raises work orders.

Manufacturing AI

Media

Transcription, tagging and semantic archive search that turns a content backlog into a searchable asset.

Media AI

Travel & hospitality

Guest concierge agents connected to booking systems, then demand forecasting for pricing and staffing.

Travel AI

Public sector

Citizen service assistants grounded in published policy, with transparency and accessibility treated as requirements.

Public sector AI
What stays the same

Four rules that hold in every sector

The use cases change from industry to industry. The engineering discipline that makes them work in production does not.

  • Data boundaries are decided before the model is chosen

    We classify the data, decide what may leave your environment and pick the deployment pattern accordingly: hosted API, private cloud or on-premise open-weight models. Our secure RAG architecture work starts here.

  • Humans stay in the loop where the cost of error is high

    Clinical, financial, legal and public decisions get a review step and a clear owner. The AI drafts, extracts and ranks; a person approves. The workflow design makes that fast rather than a bottleneck.

  • Evaluation sets come from your real cases

    Before go-live we build a test set from genuine documents and questions, with answers agreed by your experts. Accuracy is measured on that set, not on a vendor benchmark. See fine-tuning and evals.

  • Cost is modelled per transaction, not per month

    A use case that costs more per document than the human it assists is not a use case. We size token, retrieval and infrastructure cost up front with the LLM cost calculator and track it after launch with LLMOps monitoring.

Cross-sector building blocks

The solutions behind the industry pages

Most sector use cases are a configuration of a handful of solution patterns, plus your systems and your rules.

Not sure which sector page fits? Our AI strategy engagement produces a scored use-case backlog for your organisation, and the AI readiness guide explains what we look for.

FAQ

Frequently asked questions

Do you need prior experience in my industry to help?

We bring the AI engineering and a repeatable method for learning your domain fast: a data map, a shortlist of use cases scored on value and risk, and a prototype on your real data within weeks. Where we have shipped products in the sector (events, HR, mobile apps for consumer and regulated businesses) we say so; where we have not, your subject-matter experts stay in the loop from day one. See how we work.

Which industries get the most value from AI right now?

Sectors with large volumes of documents, repeated questions and structured hand-offs: healthcare administration, financial onboarding, legal review, HR and recruiting, logistics paperwork and customer support in retail and travel. The matrix above shows where each capability tends to land first.

How do you handle sector-specific compliance?

Every engagement starts with a data classification and a decision on where models run (cloud API, private cloud or on-premise). We design for auditability, access control and human review, and we align with your existing compliance owners rather than replacing them. Our AI governance and AI data privacy services cover the detail.

What does a first engagement look like?

Usually a two to four week assessment: discovery workshops, a data readiness check, a scored use-case backlog and a prototype of the top candidate. You leave with a build plan and a cost model. Start with our free AI readiness assessment or book a call.

Ready to make AI work in production?

Tell us about your systems, your data and your constraints. We reply within one business day with a straight answer and a suggested next step.